Privacy Policy
Who we are
Sky of Wishes is a lantern festival event taking place on 24 and 25 November 2026 in Chiang Mai, Thailand. This website (skyofwishes.com) is operated by the Sky of Wishes organizing team, designed by Commercial Kraft.
If you have any questions about this policy or how we handle your data, contact us at tickets@skyofwishes.com.
What we collect
We collect only the information you choose to give us:
- Email address. When you contact us through our message form.
- Name. If you provide it on the message form.
- Message content. If you choose to send a question or note via the form.
We do not collect payment information on this website. Ticket purchases are processed by our partner TicketMelon under their own privacy policy.
What we do not collect
- We do not sell your personal data.
- We do not collect payment information on this website. Ticket purchases are handled by TicketMelon under their own privacy policy.
How we use your information
We use the information you submit to:
- Send you festival updates and event-related information.
- Send you offers and announcements from Sky of Wishes.
- Reply to questions you have sent us.
- Improve our event and communication.
- Measure website activity and show you relevant Sky of Wishes ads on Meta platforms (Facebook and Instagram).
We will never use your data for purposes outside these without asking you first.
Cookies
This site uses essential storage required for the website to function (for example, remembering your preferred language). We also use the Meta Pixel, a cookie-based analytics and advertising tool from Meta Platforms (Facebook and Instagram), to understand how visitors use our site and to show relevant event ads on Meta platforms. The Meta Pixel may set cookies and share limited information such as the pages you view, your IP address, and your browser or device type with Meta. You can block these cookies in your browser settings, and you can manage how Meta uses this information in your Facebook or Instagram ad preferences.
How long we keep your data
We retain your information for as long as you wish to receive event updates from us, plus a reasonable archival period afterwards. You may request deletion at any time.
Your rights
You have the right to:
- Access the information we hold about you.
- Correct any information that is inaccurate.
- Delete your information from our records.
- Withdraw consent for future communication at any time.
- Object to our use of your data.
To exercise any of these rights, email tickets@skyofwishes.com and we will respond within 30 days.
Third parties
Our contact form is processed through Netlify Forms, our website hosting provider. Their privacy practices are governed by their own policy. Ticket purchases are processed by TicketMelon under their own privacy policy. We also use the Meta Pixel from Meta Platforms (Facebook and Instagram) for analytics and advertising; information collected through it is handled under Meta's own data policy.
Children
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has submitted information to us, please contact us so we can remove it.
Jurisdiction
This Privacy Policy is governed by the laws of Thailand. Any disputes arising from your use of this website will be handled under Thai jurisdiction.
Changes to this policy
We may update this policy as our event grows and as our legal counsel completes their review. The latest version will always be available on this page. Significant changes will be notified to people on our waitlist.
Contact
Questions about your data, this policy, or how we handle your information:
Email: tickets@skyofwishes.com
Last updated: 6 May 2026 · Sky of Wishes 2026